Privacy policy

Privacy Policy

Information We Collect

We gather data from you when you register on our website, subscribe to our newsletter, or complete a form. When making a purchase or signing up on our website, as appropriate, you may be requested to provide the following information:

– Your name

– Email address

– Mailing address

– Phone number

– Date of Birth

– City, State, and Country

– Coupon/Referral Code

You can also visit our site without revealing your identity.

How We Utilize Your Data

The information we collect from you serves several purposes, including:

– Personalizing your experience (your information enables us to tailor our services to your specific needs)

– Enhancing our website (we continuously strive to enhance our website offerings based on the information and feedback we receive from you)

– Improving customer service (your information helps us respond more effectively to your customer service inquiries and support needs)

– Managing contests, promotions, surveys, or other site features

– Sending periodic emails: The email address you provide for order processing may be used to send you order-related information, in addition to occasional updates, company news, and relevant product or service information.

– Sending SMS to your mobile numbers.

– Offering course recommendations suitable for your age.

– Providing course recommendations tailored to your current location (City, State, and Country)

– Extending additional discounts based on the Coupon/Referral Code you provide.

Note: If you wish to stop receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Information Security Measures

We employ a range of security measures to maintain the confidentiality of your personal information when you provide, submit, or access it.

Use of Cookies

Yes, we utilize cookies. Cookies are small files that our website or service providers transfer to your computer’s hard drive through your web browser (if allowed). They enable our systems to recognize your browser, capture, and remember certain information. Cookies are used to facilitate the retention and processing of items in your shopping cart, remember your preferences for future visits, and track advertisements.

If you prefer, you can choose to receive a warning each time a cookie is sent, or you can disable all cookies via your browser settings. However, please note that, like most websites, disabling cookies may affect the functionality of some of our services. Nevertheless, you can still place orders by phone or by contacting our customer service.

Information Disclosure to Third Parties

We do not sell, trade, or otherwise transfer your personally identifiable information to external parties. This excludes trusted third parties who support us in operating our website, conducting our business, or serving you, provided they commit to maintaining the confidentiality of this information. We may disclose your information if we believe it is necessary to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or similar purposes.

Shipping and Return Policy

This Shipping and Return Policy pertains specifically to e-learning courses provided by SkillBloom Recruitment Academy Pvt. Ltd. (“the Company”). As e-learning courses are intangible digital services, traditional shipping and return mechanisms are not applicable.

E-Learning Services

– Nature of Service: Our courses are delivered electronically, eliminating the need for physical shipment. You will receive access details to the course content through the email address provided during the enrollment process.

– No Physical Product: Please note that SkillBloom Recruitment Academy Pvt. Ltd. does not dispatch any physical products related to the e-learning courses.

Return Policy

– Inapplicability: Given the digital nature of our e-learning services, traditional returns are not applicable. Once you have gained access to the course materials, no return process is required.

– Cancellation and Refund: For matters related to cancellations or refunds, we kindly direct your attention to our dedicated Cancellation and Refund Policy. This policy outlines the procedures and conditions for requesting a refund, providing comprehensive information on the cancellation process.

Cancellation and Refund Policy

– Approval Basis: Cancellation or refund requests are subject to approval on a case-by-case basis at the sole discretion of the Company’s management.

– Agreement Terms: The cancellation or refund process is part of the agreement between you and the Company, and it does not affect transactions conducted through online payment services.

Event Changes

SkillBloom Recruitment Academy Pvt. Ltd. reserves the right to postpone, cancel, or change the location of an event due to reasons such as insufficient enrollments, instructor illness, or force majeure events (e.g., floods, earthquakes, political instability).

– Review Process: Requests to cancel subscriptions for in-person training will be thoroughly reviewed by SkillBloom Recruitment Academy Pvt. Ltd. Partial refunds, if deemed applicable by the Management, will be processed to the original debit/credit card used for the initial transaction.

– Contact Information: For concerns or inquiries related to in-person training refunds, please contact info@skill-bloom.com.

E-Learning Courses

 – Non-Refundable: E-learning courses are non-refundable and non-transferable under any circumstances.

Refund Processing

 – Mode of Refund: The mode of refund may vary based on circumstances. For Credit/Debit Card or Net Banking refunds, please allow 10 to 14 working days for the credit to appear in your account. 

How to Request a Refund

 – To initiate a refund, please email us from your registered email at info@skill-bloom.com, providing your order ID, name, phone number, and the reason for your refund request. We value customer feedback and use it to enhance the quality of our services.

Contact Information

– For any queries or further assistance, please contact us at info@skill-bloom.com.

Note: SkillBloom Recruitment Academy Pvt. Ltd. reserves the right to amend this Cancellation and Refund Policy at its discretion. Any changes will be communicated through appropriate channels.

Contacting US

If you have any questions regarding this Privacy Policy, our Websites or Services, or if you have any grievances or concerns about your Personal Information, please mail us at info@skill-bloom.com.